By sharing our experience, DIG !T exists to support the people behind great trails: volunteers, crews, communities and organizations doing the work on the ground.
For support, questions, or account help, contact us at: support@digittrailbuilders.org. We typically respond within 24–48 hours, as we may be busy chasing the elusive Trail Fairy…
Please include:
Your name
Your email used in DIG !T
Your chapter or organization, if applicable
A short description of the issue + screenshots, if helpful
We can help with:
Creating or updating your DIG !T profile
Joining a Chapter
Logging volunteer hours
Finding or registering for trail building events
Creating or approving work logs
Wallet Card / QR code issues
Badges, achievements, and rewards
Notifications (push or email)
Account access or login issues
If you manage a DIG !T Chapter or organize trail building events through your Leaders status, contact us for help with setup, team roles, event management, volunteer tracking, and reward program configuration.